Land registration offices throughout Andhra Pradesh now operate computerized counters to help citizens to complete registration requirements within an hour instead of several days, as was necessary under the earlier system. Antiquated procedures such as manual copying and indexing of documents, and storage in paper forms in ill-maintained backrooms have all been replaced. This case illustrates some of the key implementation issues faced by state and national governments in their efforts to use I more...

“When you meet with government officials the dialogue is a very rich one, which reflects the priorities of the region, and the issues of the region,” said Ralph Young, Vice President, Public Sector, Microsoft, in interview at the recently concluded Government Leaders Forum in Jakarta. “Every region has its own themes and priorities, as well as an underlying constant: providing a more transparent and efficient government. ICT can help tremendously.”

A guide for public officials and e-government practitioners in developing countries intending to design and implement web applications for the institutions.

The US Senate recently passed an updating legislation intending to strengthen the Foreign Intelligence Surveillance Act, 1978 (FISA). FISA regulates the activities of foreign intelligence through the interception of electronic communications (e-communications). The law claims to be giving effect to the surveillance capabilities regarding new technologies such as e-mail, the Internet, cell phones and fiber optics that have radically changed e-communications. The law is trying to grapple with the more...

In this paper, we shall discuss the meaning and the relevance of trust for e-government. First, we shall identify trust concepts from philosophy, which might be important for trust engineering in e-government. Then we shall look at trust models for e-commerce, and we shall discuss how they may be transferred to e-government. Afterwards, we shall present the results of two empirical studies among young people. The theoretical and the empirical results will be used to derive recommendations for tr more...

State Services Minister Trevor Mallard announced that the completion of GoProcure, the trial of an online procurement system that allowed government agencies to access suppliers' goods and services through one electronic transaction 'hub'.

State Services Minister Trevor Mallard announced today that GoProcure, the whole-of-government e-procurement system, will go live in early 2003, at an estimated annual cost saving to government agencies of at least $6.5 million. Government departments, and many Crown entities, will use GoProcure to buy goods and services from on-line catalogues with orders being automatically sent to suppliers.

The Government of Andhra Pradesh (GoAP) has implemented many statewide e-Government applications since the year 2000, when the Central Government of India enacted the IT Act of 2000 to provide legal recognition to electronic transactions. As a part of these initiatives, GoAP has set up an E-Procurement Marketplace, linking government departments, agencies and local bodies with their vendors. The main objectives of the e-Procurement initiative are to: reduce the time and cost of doing business fo more...

Goods or services whose development, production, sale or provision is critically dependent upon digital technology. “The Government of the Republic of Bulgaria will provide modern and efficient governance, while using the means of contemporary information technologies in order to meet the real needs of citizens and businesses at any time and any place.”

The United Nations Department of Economic and Social Affairs and the Inter-Parliamentary Union published the World e‑Parliament Report 2008 earlier this week.

The report, based on information provided by 105 parliamentary assemblies from around the world, 'represents a first effort to establish a baseline of how parliaments are using, or planning to use ICT to help them fulfill their responsibilities and to connect to their constituencies. The Report also provides an opportunity for sharing more...