The Infocomm Development Authority of Singapore (IDA) announced today that the infocomm industry can look forward to more than 392 tenders worth a total of S$1.73 billion (US$1.18 billion) in financial year 2009…
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A state in Northern India, Haryana, has decided to extend rebate to those using the online medium to fill requests for various kinds of processing to be done at estate offices. This rebate will encourage applicants to use the web, saving time for both applicants and the government agency...
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This paper describes the current beta of Helping Answers Decision Service (HANDS)
which is an online communication service offered by Public Bodies (PBs) to their
users/citizens, based on advanced Natural Language Processing (NLP) techniques. The end users access HANDS through the Public Body’s web site, and type their questions on the keyboard using everyday language.It focuses on advantages of using Natural Language Processing (NLP) over keyword-based question-answering techniques in terms more...
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This paper describes the use of scenarios as a central part of the design methodology, in a project to create an e-participation initiative, working with the national news agencies in 3 Western Balkans countries. The stakeholders in the project came from a variety of backgrounds, with different skills, experiences of technology and ideas about participatory democracy. For design purposes, the most important stakeholders involved are journalists from the Balkan news agencies, as these will be maj more...
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eRepresentative is a project of the European Commission’s IST programme, and has investigated the potential for ICT support for the committee-based legislative role in a secure, mobile context among members of five elected assemblies at national, regional and local levels. This paper describes the processes used for identifying user requirements and the web-based application that was developed to address them. It then describes the scenario-based evaluation process that was designed to cover n more...
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This paper argue that as governments seek to consult their citizens over matters of policy, it becomes increasingly important for citizens to receive relevant information in a medium that they can use, and will want to use, in forming their opinion upon consultative issues. In e-participation, there is a clear requirement to understand how technology can support informed debate on issues, but there are two main obstacles in achieving this. The first is that the deliberation is often on complex i more...
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International Telecommunication Union (ITU) has recently released its ICT Development Index of 2009. India has more or less maintained its position in the index, ranking 118th in 2007 (in 2002, it was 117th). While it has somewhat improved on the access sub-index (for example, mobile cellular penetration has increased sharply, from 1 to 20 per cent), it still has very limited bandwidth per Internet user, and low home computer and Internet penetration rates. Mobile broadband was virtually non-exi more...
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